ISO/IEC 27018 Protection of personal data in public clouds
ISO/IEC 27018 is the code of practice for protecting personal data in public cloud services. It helps cloud providers acting as processors show customers how personal data is handled. It is commonly certified with an information security management system and is listed under EDGE.
Cybersecurity, IT and Data Protection
- Standard or scheme
- ISO/IEC 27018
- International Organization for Standardization (ISO)
- Type
- Certifiable
- Certificate issued by an accredited certification body
- Funding
- Listed under EDGE Standards
- Listed; check the activity page for the support level
What is ISO/IEC 27018?
ISO/IEC 27018 sets out controls for public cloud providers acting as processors of personally identifiable information (PII).
Who is ISO/IEC 27018 for?
Public cloud and SaaS providers that process customer personal data.
EDGE Grant (Enterprise Singapore) - Listed; check the activity page for the support level
Enterprise Singapore lists this standard under the EDGE Grant. Check the activity page on the Enterprise Singapore website for the current support level before you apply.
Impartiality
Impartiality comes first. Every engagement begins with a conflict-of-interest check. We keep consulting and auditing roles separate, and our auditors never audit, on behalf of a certification body, an organisation that ICFC has consulted on the same scope within the period set by that body.
Our certification role
We do not certify organisations ourselves; certificates are issued by accredited certification bodies or scheme owners.
How we help
Third-party audits
Third-party certification audits for ISO/IEC 27018 are delivered by our auditors on behalf of accredited certification bodies. The certificate is issued by the certification body, not by ICFC.
Second-party audits
Supplier and partner audits against ISO/IEC 27018 on behalf of your organisation, with clear findings you can act on.
Internal audits
First-party internal audits of your cloud privacy (pii) protection by experienced auditors, combinable with other standards in one integrated audit.
Grant-supported (EDGE)
ICFC's consultancy is led by consultants certified to SS 680:2021, which Enterprise Singapore requires for consultancy support under EDGE Standards activities. The certification is held by our individual consultants, not by ICFC as a company. Our proposal names the certified consultant who will lead your project and includes the SS 680 certification details, quotation and scope that EDGE asks for. You apply on the Business Grants Portal before any work starts or any payment is made. Vendors cannot apply, pay or claim for you, the consultant named in the Letter of Offer must bill the claim invoices, and vendors cannot be changed after approval. Support is subject to Enterprise Singapore's assessment and approval. For our SS 680 certified consultants' roles, certificate numbers, issuing body and expiry dates, or a link to the issuing body's register, please email us through the contact form.
Non-grant
A fixed-scope engagement: gap assessment, documentation, implementation coaching, internal audit and management review, and support through the formal audit or assessment.
How we work
Practical, proportionate systems that your staff can run after we leave.
Classroom
Public and in-house classroom courses on ISO/IEC 27018: awareness, implementation and internal auditor levels.
Online LMS
Self-paced and live-online courses on the ICFC Digital LMS, with progress tracking and certificates of completion.
Funding
Funding depends on each course's approval status, shown on the course page in the LMS.